Shipping & Returns Policy

We (Silver Designs Co) ship all of our orders with Australia Post. We work to get your order shipped within 1-2 days once the order has been replaced. Unless there is a public holiday or our local post office is closed such as on a weekend.   PLEASE NOTE if your order contains a pre-order item the entire order will not be shipped until your pre-order item is in stock.

Express Post Australia
Delivery time estimated
2-4 business days
$14.00 per order 

Standard Post Australia
Delivery time estimate
3-6 business days 
$12.00 per order 


New Zealand standard $15.95
Rest of world standard $25.95 
Allow 10+ business days

Returns:

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need your order number. 

To start a return, you can contact us at silverdesignsbarcaldine@outlook.com. Please note that returns will need to be sent to the following address: 8 fir street Barcaldine QLD 4725.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at silverdesignsbarcaldine@outlook.com.