Shipping & Returns Policy

We (Silver Designs Co) ship all of our orders with Australia Post. We work to get your order shipped within 1-2 days once the order has been replaced. Unless there is a public holiday or our local post office is closed such as on a weekend.   PLEASE NOTE if your order contains a pre-order item the entire order will not be shipped until your pre-order item is in stock.

Express Post Australia
Delivery time estimated
2-4 business days
$14.00 per order 

Standard Post Australia
Delivery time estimate
3-6 business days 
$12.00 per order 


New Zealand standard $15.95
Rest of world standard $25.95 
Allow 10+ business days

Returns:

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return and receive a store credit.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need your order number. 

To start a return, you can contact us at silverdesignsbarcaldine@outlook.com. Please note that returns will need to be sent to the following address: 8 fir street Barcaldine QLD 4725.

If your return is accepted we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at silverdesignsbarcaldine@outlook.com.