We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need your order number.
To start a return, you can contact us at silverdesignsbarcaldine@outlook.com. Please note that returns will need to be sent to the following address: 8 fir street Barcaldine QLD 4725.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
We are a small family run business, so this means alot of our patterns are limited in what we release them in. We simply just dont have enough room, so if you see something you love grab it because it may be limited design/pattern!
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location. We ship same day or within 1 day! We are based in Central Queensland so please allow Aus Post a couple days for your package to arrive.
Where are your products manufactured?
Our products are manufactured in China. We carefully select our manufacturing partners to ensure our products are high quality and a fair value. We love working with our manufactures and have built such a beautiful relationship with them!
Summer is our production manager and the reason so much of this brand comes to life. I change my mind, make mistakes and come back with last-minute ideas more often than I’d like to admit and every time, she handles it with patience and care. From sourcing fabrics the factory doesn’t stock to keeping everything moving behind the scenes, she truly does it all. So grateful for her!
How much does shipping cost?
Shipping is FREE Aus wide when you spend over $150! Fill your cart and when you go to checkout we have standard shipping or express shipping rates that will apply, please note these change with our shipping partner.
